opensource.association – Post Archive – Fall 2007

3 10 2007

Here is the post archive for Fall 2007 covering Qtr3 2007.

The Walled Garden Strategy Loses Another One –

Further evidence of the Long Tail’s impact on opening subscriber-only content to draw prospects in through free consumption.

Predicting Customer Need, Trends, Challenges Via Prediction Markets

Real-time customer feedback + interactive, compelling customer engagement = better intelligence on needs and concerns of the customer.

Inbox Disease – Productivity Lives Beyond Email

If you want to be more productive you need to rely less on email…sorry blackberry addicts.

Open Business Model Player InnoCentive Radically Expands Its Markets

Not just for chemists anymore… try engineers, computer scientists, mathematicians, designers, and business professionals. It’s your move.

Your Future Is in the Hands of Others

Content and product co-creation is fast becoming a required management discipline and will force you to adjust how you engage your members. Participation is the 5th P.

Gallup: Cultures That Promote Strengths & Engagement = Better Products & Services

Research suggests orgs who have systems to manage and build on the strengths of your staff and volunteers and then adjust their roles to play to those strengths perform better than those who don’t.

Which Builds Trust & Innovation Better: Networks or Hierarchies?

Command and control hierarchies require networks to innovate or risk becoming anachronistic.

A Wealth of Networks – Value Creation for the 21st Century

The global knowledge economy has caused fundamental change in how value is designed and produced. Networked systems is the new engine and there are different kinds for different purposes.

Does Facebook or MySpace Command Marketshare? Depends Where You Live

There is no single dominant player among social networking services globally.

What Is Customer/Member Engagement?

A multi-level look at creating an organization and products/services that deliver personalized value to customers – org strategy, product design, customer experience.

Want to Innovate? Promote Open, Dynamic, Diverse Participation

HBR says develop an end to end disciplined approach for turning an idea into a product or service from idea generation to conversion to gaining market acceptance.

de Tocqueville revisited – an open letter response

If the 19th Century social scientist were alive today, could he offer guidance on how associations should adapt its closed model to become more open to promote innovation and better participation?

Open Innovation Bloggers – Cures, Geo 2.0, Wikipatterns & More

Some great resources on Web 2.0…like a information portal on using wikis for a host of projects. Must read.

Amazon Broadens the Long Tail for the Citizen Content Publisher

If you havent heard of CreateSpace, you should. Now your members can sell their own works via a free Amazon-like e-commerce system. This ties neatly with other open access publishing systems.

Must Watch TV- InnoCentive’s Business Model Explored

Learn about the “intermediary market” open business model from the CEO himself.

DIY Community Turns Good Ideas into Profitable Ventures

Another excellent open business model player called Big Idea Group for associations to model.

Think Different

An engaging video that demonstrates the difference that Web 2.0 can add to your member/customer experience strategy.

Blogger Buzz on Associations, Conversations and Managing People

Some great posts from the association blogger world.

How Business Uses Web 2.0 – It’s All About Relevance Says McKinsey Study

Research from McKinsey shows blogs, wikis and web services are paying off.

Lego My Favorite Movie…Brick Head!

A break from the action brought to you by Lego and Monty Python.

Form Venture Capital from Your Own Customers

Great idea with no funding source? Work it through your own customer base using crowdfunding strategies.

Combine Learning While Co-Producing News & You Get Youth Radio

Internet radio combined with online community. Youth Radio shows how new media could drive content consumption. Imagine your association offering such a service.

Open Innovation Research Feature on opensource.association

os.a now tracks research in open innovation and shares the best. Link can be found off the right hand column.

McKinsey Study on User-Generated Content Confirms the LongTail

Another McKinsey study this one shows how the Long Tail is catching on with business.

Katrina Requiem – Two Years On

Beauty from the horror that remains Katrina-ravaged New Orleans.

20 Slides, 20 Seconds = Great Fun, Great Pitch

A great way to share ideas fast…powerpoint with a twist.

Trust & Transparency – AMA and Sermo (Part 2)

An update on the AMA’s new service provider Sermo and what’s wrong with it.

Trouble Building Community or Custom Products and Services? Try the Lead User Method

MIT Sloan’s product development strategy that let’s you innovate with your leading edge customers.

More Companies Using Product Co-Creation Strategies

If a small audio company can run a 12,000 member customer community to help them develop their products, why do associations have so much trouble?

A Moment for Sober Reflection

According to the US Department of Labor, 1 in 4 people have been with their current employer for less than one year and 1 in 2 less than 5 years. And they say that today’s students will have between 10-14 jobs by their 38th birthday.

ASAE Annual 2007 – Innovation through Sustainability, Inclusiveness, Customer Need

From the ASAE Center Annual… on what a social responsibility strategy ought to be and an argument for “opening” the governance and product development processes of old closed association models.

ASAE Annual 2007 – Hiding in Plain Sight: Open Innovation + Product Development

Another post on ASAE Center Annual… Closed ended models of governance and product development in an era of open innovation and product co-creation is THE CANCER in association management today.

Open Innovation to Promote Sustainable Development & Social Innovation – ASHOKA

Spotlight on ASHOKA and Changemakers.

DIY Private Label YouTube Video Channel

Perhaps one of the most important lessons from the recent US Presidential Debates that featured the Democratic candidates on CNN and YouTube was not the user-generated videos but the CNN/YouTube video channel itself.

Online Community Around A Running Shoe?

A look at Nike’s NikePlus site and a lesson in how to develop a community around a product.

Free Online Peer Review Management Tools

The proliferation of free applications now extends to the online management of the entire peer review process for conference/journal content management.

Businesses That Excel at Customer Experience Mgmt Lead in Profitability

Forget GE or WallMart, the most profitable models are not driven by operational excellence but rather by superior customer experience. Here’s the proof.

Minnesota Public Radio Proves Open Innovation Journalism Works

A lesson in how to redesign your publishing operation from the folks at public radio.

Further Evidence Wikis and Blogs More Productive Than Email

Social Computing News reports how another company (this time Motorola) is increasing productivity and communication by relying less on email and more on a variety of networking tools like wikis and blogs.

Gannett’s Content Co-Creation Experiment Seems to Work

In the August issue of Wired magazine (page 86), you’ll learn that the model combining content co-creation strategies and hyper-local advertising looks to be a winner.

More Evidence Shows Community Drives Product Sales

A 2006 Forrester Research survey that further demonstrates the power of online community to boost customer interaction and purchasing.

HBR Launches Virtual Case Studies Around Reader Community

Harvard is cultivating Community by extending the customer experience of their paper based journal.

Customer Complaints Increase in Production Value Product Co-Creation

If you ever wonder how creative your customers or members might be, this example is a hilarious one. Letters of complaint pale in comparison. Viewership is over 1.8 million.

Sharing Pre-Published Emerging Research Results & Other Ideas

Nature Precedings is a place for researchers to share documents, including presentations, posters, white papers, technical papers, supplementary findings, and manuscripts. It provides a rapid way to disseminate emerging results and new theories, solicit opinions, and record the provenance of ideas. It also makes such material easy to archive, share and cite. The whole service is free of charge.

Trends in Content Co-Creation as “Citizen Media”

Dan Gillmor, director and founder of the Center for Citizen Media and the author of “We the Media: Grassroots Journalism by the People, for the People,” shared some interesting perspective on trends he is seeing.

The Emerging Business Unit As An Innovation Engine

A 2003 London School of Business Innovation Study shows that organizations who focus solely on “incremental” product or service enhancement cannot stem decline in their own market as they mature and new players come online.

User Product Innovation Examined @ MIT

Empirical research is finding that users rather than producers are the actual developers of many or most new products and services, and that they are a major locus of innovative activity in the economy.

Emerging Business Units As A Means to Develop Innovation with Customer Involvement

A six person team from the Economist magazine group were tasked to create an innovative web-based product, service or business model by July 2007.

Business Will Profit through Energy Efficiency and Better Design

Amory Lovins, CEO of the Rocky Mountain Institute, delivered an interesting presentation at the last AAAS Annual Meeting demonstrating various opportunities for business to grow and profit through better process and product design.

Blogging + YouTube-Styled Video = Financial Fun from Wallstrip

Here is a site that offers quality content along with a good helping of tongue-in-cheek comic relief to prove that new media and blogging can combine to create a refreshing alternative for engaging your audience.

CRM Delivered by Co-Creating Products & Services

Martha Rogers from One-to-One fame urges content providers to adapt their design and production systems to involve the end user.

Solutions Designed by Nature That Business Needs

Business has some great opportunities to learn how Nature has designed elegant solutions for some tough man-made problems. Unfortunately, business interest has been slow except among a few innovative thinkers. Here is a sample from Nature’s database of best practices.

Creative Commons Founder to Tackle the Opacity of American Politics

Lawrence Lessig is shifting gears and backing off as a leader working to rebalance the world of copyright, trademark among others. He sees a new challenge. One that in his view has made American politics and government less effective and efficient…The American Political Process.

Can Cradle to Cradle Spur Innovation? Spread the Word

The future is not about cutting back and doing without. It’s about rethinking how we design our businesses and products or services to be more efficient, less wasteful, more profitable, more sustainable.
New Media Breathes Life into Old World Publishing & Research

The thinkers at JoVE the Journal of Visualized Experiments believe you can use the Internet to create entirely new ways to conduct and disseminate research by “employing visualization to increase reproducibility and transparency in biological sciences.”

One Company’s Progress in Achieving “Eco-Effectiveness” – A Look Behind Herman Miller

An interesting interview conducted by with Paul Murray, Director of Environmental Health and Safety for Herman Miller, sheds light on the vision and commitment required to innovate by pursuing a sustainable business strategy.


opensource.association – Post Archive – Spring 2007

22 06 2007

Believe it or not the above is a diagram of the internet.

For more easy review of past content from this site, please use the following handy post archive for Spring 2007.

A US Presidential Run Using Open Source Strategy? 06-21

might a Bloomberg candidacy use open source to make a third party run work?

MBDC – Helping Business Rethink Business 6-20

McDonough & Braungart’s “next industrial age” consultancy making C2C a business necessity

An Inside Out View of News Production: BBC Let’s the Viewer Follow Along 06-19

bringing the news consumer into “as it happens” news production

Open Innovation Strategies in Today’s News 06-18

peer production and crowdsourcing finally getting front page national attention

When Is a Product Promotion Not a Product Promotion? 06-13

young entrepreneurs at skinnyCorp (owners of use “interactive” podcasting in creative and engaging ways

Rules to Grow Community By: Sell T-Shirts, Make Up to $100K a Month 06-13 proves you can co-design and co-produce product with your customers and make millions

A 90+ Year Old Association Tackles Innovation 06-11 radically innovates as it promotes sustainable business practices for themselves and their members

Can You Build Customer Value without Trust and Transparency? 06-11

one view on the new American Medical Association online service and why it may not work as planned

Leave A Lasting Legacy – Design Your Business Better 06-08

Bill McDonough believes that business will become the solution to environmental and social problems because this time it will be designed right

Customer Experience Mapping – Part 2 06-08

a process strategy for designing, producing and measuring customer experiences

Open Source Gaining Ground Among Scientific Community 06-07

a new research paper on InnoCentive demonstrates that open business models and product co-creation live up to expectations for buyers/sellers (aka seekers and solvers)

A Peek at 2015 – Crowdsourcing Mainstreamed 06-06

one view of the not too distant future

Piracy, Protectionism or Open Source – How “Open Music” May Offer A Better Way in the Music Industry 06-05

how is using open business models and innovative copyright strategies to make better music for artists and fans

Using Customer Experience Mapping as a System for Continuous Improvement – Part 1 06-04

a primer and part 1 on the importance of “customer experience mapping” as a means to create and sustain great brand experiences

Forrester Study: Stakeholder Segmenting Strategy Essential to Online Success 06-04

develop a specific customer engagement strategy for each participant type from among your various information consumers BEFORE you deploy different means of content distribution

Architecture Goes Open Source to Promote Social Good 05-31

Open Architecture Network – an open source online community dedicated to the promotion of an architectural revolution to “improve living conditions through innovative and sustainable design”

Constructing Customer Conversation with New Media the Open Source Way 05-30

radio opensource uses new media and online community to good effect

Global Standards & Certified Practices That Promote Sustainable Business 05-30

a selection of the leading certifications in business sustainability for economic, social and environmental good

Business Week – Sustainability Is the New Driver of Innovation 05-22

Business Week says, “the future of innovation is through becoming more sustainable as a business”

Confidence & Innovation (Part 2) – Turnarounds of Gillette & BBC 05-22

part two of Kanter’s book featuring case studies from Gillette and the BBC

Confidence & Innovation (Part 1) – Importance of Managing Intangible Assets 05-21

Rosbeth Moss Kanter believes to innovate requires managing one’s organizational capital through systems that promote confidence in the organization and in oneself

BBC Innovation Labs – Accelerating Good Ideas into Profitable Opportunities 05-17

just to show that an old media business can innovate itself and become a new media power house using a co-creation process and open source

New Studies Profile Public Attitudes and Change 05-16

MUST read research … 2007 Most Desirable Undergraduate Employers” study by Universum Communications, 2007 Survey on US Public Attitudes on CSR Programs” by National Consumers League and Fleishman-Hillard International Communications, 2006 Alloy College Explorer Study” by Alloy Media and Marketing and Harris Interactive

Gannett Integrates News Consumers into Its News Production Model 05-15

open source strategies and product co-creation re-writing how news is being produced for the “lean forwards” of the world

Reward & Reputation Part 4 – Crowdfunding Products 05-10

product co-creation series part 4 examines new ways of funding new products

Cradle to Cradle Certification Adoption Grows 05-10

possibly the single most important business concept of the 21st Century is gaining traction

HBR Study: “Community Built Around Product Sells More Product” 05-09

online community + your products or services = better $$

An Innovation Lab the Size of Rhode Island 05-09

non profit Business Innovation Factory takes open business models in a new direction

Business Eyes Sustainability As Good for Business 05-08

Ceres “Advancing Sustainable Prosperity” survey conducted last week at the Ceres annual conference in Boston shows that social responsibility has become a good business opportunity

Going from “Tradeshow” to “Solutionshow” via Open Business Model 05-04

a look at NineSigma’s open business models

Global Business Leaders Chart Future Sustainable Business Scenarios 05-03

World Business Council creates four future business scenarios designed to create different environments to assess the impact of certain business strategies

Reward & Reputation Using Paid Models – Part 3 05-03

part 3 in the product co-creation series – this one looks at “crowdsourcing”

Reward & Reputation – Part 2 04-30

part two in series – creating system measurements & metrics to gauge contributions & success for deploying product co-creation

Compelling Storytelling through Design -04-27

design can change how we look and think about things – even complicated issues like global climate change

Reward & Reputation – The Currency of Customer Involvement in Product Co-Creation – Part 1 04-26

how to develop a product and service development strategy that includes your customers throughout the process

MIT Sloan – “Products Often Ignore Customer Needs” 4-20

survey shows business leaders are ready to talk to customers rather than talk at them

Cradle to Cradle – Intelligent Product Design Explored 04-19

read the book and examine some of these case studies of companies who are innovating using C2C

Business 3.0 – Examples of Efforts Underway 4-19

if you need proof that C2C, open business models and product co-creation are important, take a look at some of these innovators showcased by Fast Company

The Importance of Good Design 04-18

the last century had E=MC^2… this century has Waste = Food… this will change everything = Cradle to Cradle certification for product design that is “eco-effective”

Citizen Manufacturer? The Customer Creates What They Want 04-18

MIT fablab shows that even manufacturing can be open sourced

Leading VC Pleads for Execs to Use Personal Power to Rethink Business 04-18

John Doerr, “the über venture capitalist” from Kleiner Perkins has been successfully lobbied to change his “vote” and join efforts to redesign business to be more socially responsible

Business & the Environment Working Together in Europe 04-17

Europe’s Industrial Symbiosis is another compelling and innovative approach to business profitability through sustainability

7,000 Global Business Execs – Customer-Focused Innovation the Next Great Challenge 04-17

Executives are becoming more customer-centric – they felt they do not know enough about their customers, with nearly two-thirds of survey respondents agreeing with the statement “insufficient customer insight is hurting our performance”

Goodbye Blackberry Goodbye Spam – Hello Wiki 04-12

email is so 20th century… say hello to wiki and be more productive

Study of Second Life – Reuters Best Brand Presence 04-12

if you really need to be there then study how Reuters is doing it

A Customer Intimate Strategy Can Leverage A Co-Creation Process 04-12

you need more than a product development process to innovate, you need an organizational strategy that is customer-centric

Car and Home Energy Needs from the Same Place? 04-11

soon you may be buying “gas” for your car and house but not the kind of gas you use now

What Does A 21st Century Sustainable Enterprise Look Like? 04-09

if you are seeking the “business case” on why to become a sustainable business or association look no further

World’s Science Community Say 20-30% of Species Will Die 04-06

if you have a conscience this report from the UN is breathtaking

Death of the 80/20 Rule & the Rise of the Niche Market 04-06

the longtail is all about creating opportunities for many small sales that equal big money

Dissecting Product Co-Creation – Part 2 04-04

part two…open product development doesn’t just happen you need a system

Dissecting the Product Co-Creation Process – Part 1 04-03

showcase on how product co-creation can work to harness the wisdom of the crowd

Different Perspectives, New Innovations 04-02

can a termite mound design really serve as an office tower design that doesn’t need HVAC in Africa?

Publically Funded & Accessible Data Can Tell Powerful Stories 03-29

Hans Rosling and Gapminder show how data can tell profound stories and unlock the truth

“Down Under” Business Deals “by Association” 03-29

an association in Australia has developed an exciting new business based on the open business model

So What Is “I=PxA/T^2″ Anyway? Why Should I Care? 03-28

the story of Interface Carpet’s journey to become an eco-effective business with zero waste

Cambrian House – Out of the Primordial Soup 03-27

a little Canadian company demonstrates how crowdsourcing works in the software industry and has fun doing it

Motivation Behind the Peer Production Phenomenon 03-26

why you should consider adopting product co-creation if you want to attract today and tomorrow’s demanding customers

SecondLife 101 03-23

a primer on what SecondLife is and why businesses get involved with it

InnoCentive – Fortune 500 meets 80K Biochemists Open Business Models 03-23

a leading open business model innovator from Eli Lilly has a model associations should be studying

Always Open, Always On “Ecosystem” of Ideas 03-23

why open business models?…read this